Privacy Policy cuci100

This Privacy Policy ("Policy") is published by cuci100 ("we", "platform" or "cuci100") to inform users ("you" or "User") about how we collect, use, store and protect the personal information you provide when using our services at cuci100.run.

By registering an account, logging in or continuing to use any cuci100 service, you agree to the terms set out in this Policy. If you do not agree with any provision here, please stop using our platform and contact us for assistance with closing your account.

cuci100 operates under international licensing and takes its responsibility for user data protection seriously. This Policy aims to provide clarity and transparency about how your data is managed, in line with best practices in responsible online gambling.

cuci100 collects various categories of information based on the nature of your interactions with our platform. This data collection is necessary to enable us to provide services that are safe, efficient and compliant with regulatory requirements.

Account Registration Information:

• Full name as stated on your MyKad or valid identification document
• Date of birth for age verification purposes (21+ only)
• Identity card number (MyKad) for identity verification
• Email address and mobile phone number
• Username and password chosen by you

Financial and Transaction Information:

• Details of the payment method used (DuitNow, FPX, Touch 'n Go eWallet, ShopeePay, or cryptocurrency)
• Bank account number for deposit and withdrawal verification
• Deposit, withdrawal and transaction history records
• Cryptocurrency wallet information (USDT, BTC, ETH) where applicable

Technical Information:

• Your device's IP address
• Device type, operating system and web browser
• Usage log data and activity on the platform
• Cookies and related tracking technologies

All data collected is used solely for legitimate purposes, including to provide you with a safe online gambling service. Below are the specific purposes for which data is used:

• Processing account registration, identity verification and age verification
• Processing deposits and withdrawals via your chosen payment method, with a minimum deposit of RM10 and minimum withdrawal of RM100
• Providing 24/7 customer support via live chat and email
• Managing bonus and promotion programmes including a 150% welcome bonus of up to RM500
• Monitoring platform activity for fraud prevention and anti-money laundering purposes
• Ensuring compliance with international licensing and regulatory requirements
• Sending notifications related to your account, transactions and promotions
• Continuously improving the user experience and platform performance

cuci100 will not use your data for purposes beyond the scope stated here without first obtaining your explicit consent.

cuci100 takes a highly limited approach to data sharing. Your personal information will not be sold to any third party. However, in certain situations, limited sharing is necessary to ensure the platform operates correctly and complies with the law.

Permitted Sharing:

• Payment service providers used to process your transactions (for example, FPX, DuitNow and e-wallet providers)
• Technology service providers that help us operate the platform securely
• Regulatory bodies or legal authorities where required by law
• Identity verification service providers for AML (Anti-Money Laundering) and KYC (Know Your Customer) purposes

cuci100 implements multiple layers of security measures to protect your data from unauthorised access, disclosure, alteration or destruction.

• SSL/TLS encryption for all communications between your device and our servers
• Use of encryption protocols for stored data, particularly financial details
• Two-factor authentication (2FA) available for an added layer of security on your account
• Continuous security monitoring to detect and respond to threats
• Regular security audits by independent experts
• Restricted access to user data — only authorised staff may access it

Although cuci100 takes all reasonable precautions, no system is truly 100% secure. You are encouraged to use a strong and unique password for your cuci100 account and not share it with anyone.

cuci100 uses cookies and similar technologies to improve your user experience, ensure the platform runs smoothly, and analyse usage patterns in aggregate.

Types of Cookies Used:

• Essential Cookies: Required for core platform functions such as login authentication and session security. Cannot be disabled.
• Performance Cookies: Help us understand how users interact with the platform for improvement purposes.
• Functional Cookies: Remember your preferences such as language and display settings.
• Marketing Cookies: Used to display relevant promotional information. You may choose to decline these cookies.

You can control or delete cookies through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some parts of the cuci100 platform.

cuci100 only retains your data for as long as necessary to fulfil the purpose for which it was collected, or for as long as required by applicable laws and regulatory requirements.

• Active account data is retained for as long as your account is active and for a reasonable period after account closure
• Financial transaction records are retained in accordance with applicable anti-money laundering legal requirements
• Technical log data is retained for the limited period required for security and debugging
• Marketing data is retained until you unsubscribe or request deletion

Once the retention period ends or a deletion request is processed, your data will be securely deleted or permanently anonymised.

As a cuci100 user, you have the following rights regarding your personal data. You may exercise any of these rights by contacting our support team.

As a platform operating under international licensing, cuci100 may transfer your information to servers or operational partners located outside Malaysia. When such transfers occur:

• We ensure that data recipients comply with data protection standards that are equivalent or higher
• Appropriate data transfer agreements are in place between cuci100 and the data recipients
• Your data remains protected in accordance with the principles set out in this Policy regardless of the processing location

The cuci100 platform is strictly limited to individuals aged 21 and above. We do not intentionally collect any personal data from individuals below that age.

Should we find that we have collected data from a person under the age of 21 without valid consent, the account will be suspended immediately, the relevant data will be deleted, and any outstanding financial transactions will be processed in accordance with established procedures.

cuci100 reserves the right to update or modify this Privacy Policy from time to time in line with changes in law, technology, or our operational requirements. Any changes made will take effect immediately upon publication on this website.

We will endeavour to provide reasonable notice before material changes take effect, either by email to the address registered in your account, or through a prominent notice on the cuci100.run website. Continued use of the platform after any such changes means you agree to the updated terms.

You are encouraged to review this page periodically to ensure you are always informed about how we protect your information.

If you have any enquiries or concerns, or wish to exercise your rights as set out in this Policy, the cuci100 team is ready to assist you through the following channels:

• Email: [email protected] — for privacy and personal data requests
• Live Chat: Available 24/7 directly on the cuci100.run platform in Malay and English

We are committed to responding to every privacy enquiry seriously and within a reasonable timeframe. Information you provide when contacting us for privacy enquiries will only be used to process your request.